Focus on the Big Vision . Outsource the small problems.
Customer Services- To ensure payments Customer 1: Bob and Customer Services Bob, an entrepreneur of a small business was passionate about his new company's core vision, but less so about invoicing. Sales were buoyant, but he felt he was offloading a burden when he chose to outsource the invoicing, book keeping and collecting payments to Horizon. Now Horizon's Avina Estrocio generates invoices, speaks to new customers, troubleshoots their problems. Most importantly, she uses her impeccable record keeping to call and email late payers until the money is in. Bob is so happy that he's now using Horizon as an accounts team, researcher team and a personal assistant back office. Customer service * Creating invoices * Reminding and chasing invoices and payments * Processing credit cards * Taking sales calls and converting (to a high quality) * Updating databases and CRMs * Data cleansing * Sending bulk emails * Responding to customer queries Logging customer responses | Home How can we support you? Market Research – the secret of success Personal assistant – to reduce pressure Marketing & sales support – for more profit Customer services – to ensure payments Accounting admin – for the record IT support – to maximise productivity See fellow entrepreneurs’ ideas Next steps Hotline: +44 20 71 93 86 92 Questions?: sales@horizonoutsource.com Win a "PA for a day"! (you got a good idea? Win a day’s work from us! |